4place
Portable Electronics | Feedback & Support All the ideas and discussions
0 votes Vote

Gigabit Gargoyle Wi-Fi Router

At midnight the router started dropping in and out repeatedly. This on-off cycle has continued all day and anything I have tried has not worked. The internet connection is fine as I have no issues when I connect directly to the PC. The interruptions also occur on wi-fi as well as the cable connection. I have reset the router and changed ethernet cables to no effect.

Colin Cook , 15.03.2018, 21:38
Idea status: under consideration

Comments

portable, 16.03.2018, 15:54
What do you mean by "internet connection is fine as I have no issues when I connect directly to the PC." Do you mean you bypass the gargoyle router when you test this?

Please explain what you mean by "router started dropping in and out repeatedly", especially when you say you experience the same problem on ethernet.

Did you look at the router logs and see if there is anything unusual there? (there is a plugin called logread)

When interruption happens, did you physically look at the router and see if it reboot by itself or something? because that sounds like what is happening. If you look at the router uptime, you can check if it was rebooted recently too.

If it is rebooting, it could be due to faulty power supply. If you have a compatible power supply, change it and see if problem is fixed.
Reply
Colin Cook, 17.03.2018, 15:53
I tried installing the logread plugin but it won't install. Clearing the bandwidth log didn't help either. I'll have to try a reset to default.
Reply
portable, 16.03.2018, 16:04
Another possible reason the router could be rebooting is this
https://www.gargoyle-router.com/phpbb/viewtopic.php?t=5528

If you reset your router, this problem will go away temporarily. However, many versions of Gargoyle firmware have the reset button broken. So, please double check if the reset button actually worked or not, i.e. after reset and reboot, your old settings should be all gone if reset is successful, otherwise, reset is not successful?
Reply
Colin Cook, 17.03.2018, 15:20
" "internet connection is fine as I have no issues when I connect directly to the PC." Do you mean you bypass the gargoyle router when you test this?"
Yes, remove the router from the setup.

From the link you sent, it looks like the router is in a reboot loop. I don't have any plugins so I can't read the log. I'll try some of the suggestions in the link and let you know.
Reply
Colin Cook, 17.03.2018, 16:18
I'm trying to restore default configuration but it is taking a very long time to load the original configuration file (been going 30 minutes now). How long should this take, given the internet connection is on/off/on/off?
Reply
portable, 20.03.2018, 14:06
Not more than 10min. The "restore default configuration" is broken in some firmware version. Reset using SSH would be needed in such cases. Otherwise, upgrading the firmware WITHOUT preserving setting would work but there is a risk of bricking it if not done properly.
Reply

Leave a comment